Terms of service

Terms and Conditions

Welcome to Gray Horse Basics. By accessing or using our website (www.grayhorsebasics.com), you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with these terms, please do not use our website or purchase our products.

1. General Information

These Terms and Conditions govern your use of our website, services, and the purchase of products offered on the site.

2. Eligibility

  • You must be at least 18 years of age or have parental/guardian consent to use our services.
  • By placing an order, you confirm that all details you provide to us are true and accurate.

3. Orders and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to inaccuracies in product information, pricing errors, or suspected fraudulent activity.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods displayed at checkout. Payment must be received in full before the order is processed.
  • Order Confirmation: An order confirmation email will be sent once your purchase is complete. This does not guarantee acceptance of the order.

4. Pricing and Availability

  • All prices are displayed in USD and include applicable taxes.
  • We strive to ensure accuracy in pricing and availability, but errors may occur. If a pricing error is discovered, we reserve the right to correct it and notify you of the change. You may choose to proceed with the order at the correct price or cancel it.

5. Shipping Policy

  • We offer free shipping on all orders. Delivery times are outlined in our Shipping Policy
  • We are not responsible for delays caused by carriers or external factors beyond our control.
  • Refer to our Shipping Policy for detailed information on order processing, tracking, and delivery.

6. Returns and Exchanges

  • Items must be returned in their original condition within 30 days of delivery to qualify for a refund or exchange.
  • For detailed information, please refer to our Return Policy

7. Intellectual Property

  • All content on the Gray Horse Basics website, including but not limited to text, images, logos, and graphics, is the property of Gray Horse Basics and protected by intellectual property laws.
  • You may not copy, reproduce, distribute, or use any content without our express written consent.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Transmit harmful code, such as viruses or malware.
  • Attempt to interfere with the proper functioning of the website.
  • Use automated systems or software to extract data from the website.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Gray Horse Basics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
  • Our liability is limited to the amount you paid for the product.

10. Indemnification

You agree to indemnify and hold harmless Gray Horse Basics and its affiliates, employees, and agents from any claims, damages, or liabilities arising out of your use of the website or violation of these Terms and Conditions.

11. Privacy Policy

Your personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

12. Changes to Terms and Conditions

Gray Horse Basics reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review the terms regularly.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law provisions.

 

14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: