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Privacy Policy

Last Updated: 10th Oct 2023

1. Introduction

   Welcome to GrayHorse Collections Inc.! We are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information.

2. Information We Collect

   When you make a purchase from GrayHorse Collections Inc., we may collect the following information:

   - Name
   - Shipping and billing address
   - Email address
   - Phone number
   - Payment information
   - Other relevant details to help process your order

3. How We Use Your Information

   We use the information we collect to:

   - Process and ship your orders
   - Send you updates about your order
   - Respond to your inquiries
   - Send you promotional offers (if you opt-in)
   - Improve our online store and customer experience

4. Cookies and Other Tracking Technologies

   Our website uses cookies and similar technologies to enhance your browsing experience and to compile analytics about user behavior.

5. Data Sharing and Third-Party Providers

   We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers for purposes related to the operation of our business, including order processing, payment processing, and shipping.

6. Data Security

   We prioritize the protection of your personal data. We have implemented security measures to ensure that your information is safeguarded from unauthorized access, theft, or loss.

7. Your Rights and Choices

   You have the right to:

   - Access the personal data we hold about you
   - Correct inaccuracies in your personal data
   - Withdraw any consent
   - Delete your personal data
   - Lodge a complaint with a supervisory authority if you believe we have not handled your data correctly

   To exercise any of these rights, please contact us at info@grayhorsebasics.com.

8. Data Retention

   We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it or to comply with legal obligations.

9. Changes to this Privacy Policy

   We may update our Privacy Policy from time to time. Any changes will be communicated on this page. We recommend checking this page periodically to stay informed.

10. Contact Us

   If you have questions or concerns about our Privacy Policy, please contact us at:

   GrayHorse Collections Inc.
 
   Email: info@grayhorsebasics.com